Travel is our Business

Travel World Kumeu

84 Main Road

Kumeu

Ph: 09 412 2139

TAANZ bonded

IATA accredited

   In these days of the internet, why should you use a Travel Agent?

                           INTERNET                                                                                                              TRAVEL AGENT

 The internet is a very useful tool and in many cases simple to use,

 but let's compare some details! 

Is the website a New Zealand one or from overseas? There is no consumer protection if you book direct with overseas companies.

We are a TAANZ bonded and IATA accredited agency.

Is there a person you can speak to or is it email only?

Is the website genuine?

Is your money safe once you have paid it over?

Websites are designed to promote a particular suppliers range of products.

Many travel options are not presented on "comprehensive" sites.

Will there be anyone who will be able and willing to help you when you need it? Major problems can be difficult to deal with when everyone needs assistance at the same time.

Will you spend your holiday time contacting multiple internet retailers in the event of something that requires changes to your plans?

Are you willing to purchase your airfare, etc. and make full payment there and then?

You can't negotiate with a computer!

We are not some anonymous website. We're a local business. You know how to reach us and who we are.

There have been some very sophisticated sites which have turned out to be scams.

If you deal with a TAANZ bonded agency, the money you hand over is protected by the bond.

We have access to a variety of travel suppliers, not just the ones that appear on websites.We understand the intricacies of the travel business and can make suggestions that you may not be aware of or have considered.

Think "ash clouds, Bangkok civil unrest, family emergencies" and such

A travel agent is a one stop shop.

We can make a booking and hold airlines seats, hotel rooms or sightseeing tours with just a deposit. Balance of payment can be many months away, depending on the supplier's rules.

We build up relationships with airlines and other suppliers that enable us to work together to resolve issues or assist with requests.

How many hours do you want to spend trying to put together that perfect holiday?

We save you time and money by handling a wide range of aspects for your trip from air tickets, to car rentals, coach and train reservations, accommodation and activities, etc.

 We work for you, the consumer, not for the airlines or other travel suppliers.

Our objective is to treat you as we wish to be treated!

Our website is informational only. We take no money over the internet.

Best of all you will be dealing with people, not a booking engine.

Remember, without a travel agent, you're on your own!